As you know, from 12 May 2026 only learner drivers have been allowed to book, change, swap or cancel a car driving test.
This rule change has given DVSA new powers to take direct action against those who misuse the booking service. And DVSA are using those powers to make things fairer for all learner drivers.
Cancelling driving tests
DVSA have started to cancel driving test that they have identified as being booked or managed outside of the new rules.
So far, they have cancelled 450 tests.
They were cancelled as they were booked using a payment card that has been used to pay for lots of driving tests for different learner drivers. This means that the tests were not booked by the learner driver taking the test. DVSA terms and conditions allow them to cancel tests where this happens.
DVSA are continually monitoring the booking service and will keep cancelling tests where we have evidence of bookings made in breach of the law and DVSA terms and conditions.
This will not stop.
DVSA have placed 4,034 online booking suspensions on the system
A suspension means the driving licence holder can no longer book or manage tests online. They will need to call DVSA customer service centre instead.
DVSA have also updated their guidance to confirm that a suspension stays in place for 12 months.
DVSA have reported apps to Apple and Google
DVSA have successfully removed 17 apps from on the Apple and Google platforms that break the terms and conditions of the booking service. DVSA will continue to monitor the platforms and report any new apps to have them removed as well.
Help DVSA get the message to your pupils
Please remind your pupils of 3 simple things:
If they ignore this advice, the consequences are serious.
DVSA can suspend their online booking access. Their test can be cancelled. They could lose hundreds of pounds with no way to get it back.
And once they hand over their personal data to a scammer, they have no control over what happens to it.
DVSA have published guidance for your pupils about this.
Find out more about the risks of unofficial driving test booking services and social media scams.
Thank you for your continued support in helping to make the system fairer for every learner.
