DVSA update: New contact telephone numbers for driving test centres

The contact telephone numbers for more than 160 driving test centres (DTCs) have changed. The old numbers will no longer be active so please update your contact details.

DTC telephone numbers are given to candidates so they can contact their local driving test centre if there is bad weather on the day of their test.

A complete list of the new telephone numbers for each DTC is attached as a PDF

The contact numbers now display an 020 code, which will appear as a London number. However, you will be connected directly to your local DTC, as usual. The numbers are not routed through DVSA’s contact centre.

Let your pupils know

DVSA have contacted candidates who have a test booked to let them know the new number they should use in the event of bad weather. 

If you have booked a test on behalf of your pupil, please let them know about the change in contact number.  

Further changes

DVSA are investing in VOiP technology because it allows calls to be made using a broadband Internet connection instead of a regular landline.

DVSA are introducing this technology to all of DVSA’s driving test centres over the next few months. They will contact you to confirm additional new numbers in due course.  

This will improve the quality of the calls to DVSA. 

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