| New telephone numbers for 20 driving test centres |
| The contact telephone numbers for a further 20 driving test centres (DTCs) have changed. The old numbers will no longer be active so please update your contact details. DTC telephone numbers are given to candidates so they can contact their local driving test centre if there is bad weather on the day of their test. The new telephone numbers for the 20 DTCs are listed below: North West Preston – 020 8148 9677 Speke – 020 4570 2490 Workington – 020 4570 2601 Chadderton – 020 8148 9678 Crewe – 020 4570 2471 Yorkshire Malton – 020 4570 2658 Horsforth – 020 4558 9514 Midlands Birmingham (Garretts Green) – 020 4570 2647 Warwick – 020 4570 2459 Redditch – 020 4570 2732 London & South East Canterbury – 020 456 66108 Folkestone – 020 4566 7063 Loughton – 020 4570 2480 Mitcham – 020 4566 6066 Sevenoaks 020 4570 2622 Eastbourne 020 4570 2560 South West Trowbridge – 020 8158 0244 Bristol (Avonmouth) – 020 4582 7713 Wales Llantrisant – 020 4534 0309 Merthyr Tydfil – 020 4570 2613 The contact numbers now display an 020 code, which will appear as a London number. However, you will be connected directly to your local DTC, as usual. The numbers are not routed through DVSA’s contact centre. Let your pupils know We have contacted candidates who have a test booked at the 20 DTCs to let them know the new number they should use in the event of bad weather. If you have booked a test on behalf of your pupil, please let them know about the change in contact number. Further changes We are investing in VOiP technology because it allows calls to be made using a broadband Internet connection instead of a regular landline. We are introducing this technology to all of DVSA’s driving test centres over the next few months. We will contact you to confirm additional new numbers in due course. This will improve the quality of the calls to DVSA. |
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